Delivery and Returns

All ready made items will be sent via Royal Mail Tracked at £5.95 for orders under £100, free for anything over £100. Currently postage is only available to the United Kingdom. Any made to order will vary in terms of timelines and how much I have on back order but this will be communicated on each product page and in your confirmation emails. 

A lot of love and care goes into our products but in the event you don’t love your item please drop us a mail on hello@ornette.co.uk and we can action a refund for you. The items will need to be returned within 14 days from delivery and in original packaging and unworn with original labels. Any ready made items are eligible for a full refund, unfortunately any made to order items are non refundable so have a really good look at our size guides before you order and any questions or concerns on sizing drop me a mail and I can help. Unfortunately any return postage will need to be covered by you.